Customer Service

Vacasol A/S is a Danish owned holiday home provider with main office in Copenhagen. We have been here since 2007.

On this site we have collected all knowledge you need before ordering your holiday home. If your questions are not answered, then please feel free to contact us.

We continuously have new holiday homes in our database and an ongoing improvement of our website. The more holiday homes we get, the better our search options must be. Should you have problems finding exactly what you are looking for, then please contact us. We will subsequently contact our experienced service partner in the destination in question and get back to you with an answer.

Nice to know, before you order your holiday home: Your safety When paying on our website your credit card details are always protected and encrypted when they are sent to DIBS. Read more » FAQ Get important information and advice before you rent the holiday home. Read more » Rental conditions Our general rental conditions apply to all our holiday home provided through Vacasol A/S. Read more » Forsikringer Vacasol A/S and Europæiske Travel Insurances A/S offer two types of insurances when renting a holiday home. Read more »

Service partner in the local office Hi, my name is Diana I, or one of my colleagues, will be in the office when you arrive to pick up your keys for your holiday home. The exact address will be on your voucher Best regards from Jesolo, Venice, Italy